Support

Contact us

The fastest way to reach us is email. We read every message and usually reply within a couple of days.

support@anotherwine.com.au

About the beta

Cru is currently in beta on iOS. That means you may hit rough edges, and some features are still changing. Telling us when something breaks is genuinely the most useful thing you can do — it is the whole point of the beta.

Reporting a bug

Email us and include whatever of the following you have:

• What you were trying to do, and what happened instead
• The screen you were on
• A screenshot or screen recording, if you can grab one
• Your iPhone model and iOS version
• Roughly when it happened

If the app crashed, reopening it and emailing us straight away helps — recent crashes are easier for us to match up.

Signing in

Cru uses email codes rather than passwords. Enter your email address and we send you a six-digit code. If it does not arrive, check your spam folder and confirm the address is spelled correctly, then request a new code — older codes stop working once a new one is sent.

Deleting your account

You can delete your account and its data from inside the app, under Settings. If you would rather we did it for you, email support@anotherwine.com.au from the address on your account.

Privacy and terms

Read our Privacy Policy and Terms of Service.